Latest
Released 28th Aug 2026
Release 5.3
Introducing Nova, the new chat window design, with a sleeker look, a Search tab, question cards to start from and follow-up questions under every reply.
Read the full notesEarlier in 2026
Release 5.2
1st Jul 2026
Escalations, letting users send a request to your team from inside the chat, and chat availability on its own dashboard page.
Release 5.1
11th Jun 2026
Additional knowledge for topping up the knowledge base yourself, key metrics leading the reporting dashboard, and crawling for Cloudflare-protected websites.
Release 5.0
28th Apr 2026
A faster-loading chat window, correct display on iOS 26, and more reliable knowledge base updates.
Release 4.3
13th Apr 2026
Faster Conversations and Feedback pages, and answers that use the correct current date.
Release 4.2
2nd Apr 2026
A reporting dashboard for every chatbot, a simpler dashboard to navigate, and faster review of conversations.
Release 4.1
27th Feb 2026
PDF documents in the knowledge base, crawling for JavaScript websites, and logos across the chat window.
Release 4.0
18th Feb 2026
More precise handling of personal details, more accurate safety checks, broader website crawling and a tidier chat window.