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3. Release 5.0

 Release 5.0
===========

 Released 28th Apr 2026

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The chat window loads faster for your users and displays correctly on the latest iOS, and large website crawls reach the knowledge base more reliably.

Fixes
-----

- The chat window loads faster, with browsers keeping a copy of its files between visits.
- The chat launcher displays correctly on iOS 26.
- Conversation details show the exact date and time a conversation started and last received a message.
- Large website crawls sync every page to the knowledge base reliably.

   Questions about this release?
-----------------------------

 Many of these changes came from customer feedback. Tell us what you would like next, or let us know if something is not behaving.

 [ Submit a support request ](https://nginx.deploy-lagoon-production.civio-assist-docs.dh1.amazee.io/portal/login) 

 [    Previous release Release 4.3 ](/releases/release-4-3) [  Browse All releases   ](/releases) 

 In this release 

 Release details 

  Released 28th Apr 2026 

 Previous  [ Release 4.3 · 13th Apr 2026 ](/releases/release-4-3)  

 Read more 

- [   Adding the chatbot to your website ](/articles/adding-the-chatbot-to-your-website)
- [   How the assistant answers questions ](/articles/how-the-assistant-answers-questions)
- [   How the chat window is branded ](/articles/chat-window-branding)
- [   Reading a conversation and understanding alerts ](/articles/reading-a-conversation-and-alerts)

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